ReadyDesk

Privacy Policy

Aeraus Inc ("ReadyDesk", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use the ReadyDesk AI receptionist service.

Information We Collect

We collect your name, business name, and mobile phone number when you sign up for ReadyDesk or interact with our service. We also collect call summaries and lead information generated by our AI receptionist, Reba.

How We Use Your Information

We use your information to:

• Deliver SMS notifications about inbound calls and captured leads to your registered mobile number
• Operate and improve the ReadyDesk AI receptionist service
• Respond to your support requests

SMS Notifications & Consent

By providing your mobile phone number and signing up for ReadyDesk, you expressly consent to receive automated SMS text messages from ReadyDesk (Aeraus Inc) at the number provided. These messages include:

• Lead capture alerts when your AI receptionist takes a call
• Missed call summaries and caller information
• Service and account notifications

• Message frequency: Messages are sent based on your inbound call activity. You may receive multiple messages per day depending on call volume.
• Message and data rates may apply. Standard carrier rates apply to all SMS messages.
• Opt-out: Reply STOP at any time to unsubscribe. You will receive one final confirmation message and no further messages will be sent.
• Help: Reply HELP for assistance or contact us at sosenergy1@gmail.com.

No Sharing of Mobile Information

Mobile information collected by ReadyDesk, including your phone number and SMS messaging consent, will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of data collected exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties whatsoever.

Data Security

We use industry-standard security measures to protect your data. Call summaries and lead information are stored securely and are accessible only to authorized account holders.

Contact

For privacy questions or to request deletion of your data, contact us at sosenergy1@gmail.com

Terms & Conditions

Service Description

ReadyDesk (a product of Aeraus Inc) provides an AI-powered receptionist service that answers inbound calls on behalf of subscribed businesses, captures lead information, and delivers SMS notifications to the registered business owner.

SMS Terms

• By providing your phone number during sign-up, you agree to receive automated SMS messages from ReadyDesk (Aeraus Inc, short code / long code: +15054887546).
• Message and data rates may apply. Contact your carrier for details.
• Message frequency varies based on your inbound call volume.
• To opt out at any time, reply STOP to any message. You will receive a one-time confirmation and no further messages will be sent.
• To request help, reply HELP or email sosenergy1@gmail.com.
• Mobile opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes.

Opt-In Process

SMS consent is obtained at the point of account creation. When signing up for ReadyDesk, the business owner provides their mobile number and explicitly checks a consent box stating: "I agree to receive automated SMS notifications from ReadyDesk including lead alerts and call summaries. Message & data rates may apply. Reply STOP to opt out." No messages are sent until explicit consent is given.

Limitation of Liability

ReadyDesk is provided "as is." Aeraus Inc is not liable for missed calls, undelivered messages, or business losses resulting from service interruptions.

Governing Law

These terms are governed by the laws of the State of Illinois.